Organizational Diagnostics

Jerry L. Talley, Ph.D.

Jerry received his doctorate from Stanford University's Sociology Department with a focus on applied sociology, research methods and statistics. His work is a blend of his facility with data analysis, systems diagnosis, and working with people. He has worked for clients in the computer industry, construction, finance, pharmaceuticals, and health care. Prior to his consulting work, he was on the faculty at Stanford for fifteen years, teaching numerous courses in applied sociology, research methodology, and marriage and intimacy. Along with his academic work, he also worked as a therapist with families and psychiatric inpatients. In 1972 he started a companion practice in organizational consulting, which culminated in founding ORGANIZATIONAL DIAGNOSTICS in 1984.

Susan J. Hoffer, Ph.D.

Susan received her Doctorate in Counseling Psychology from Stanford University, where she also studied with the Stanford Graduate School of Business. She also holds a Masters of Science in Counseling and Guidance from the University of Wisconsin.

Susan has consulted in organizational settings for the past 23 years. Combining a psychology background with a rigorous research and organizational systems focus, Susan is uniquely qualified to combine the sometimes-messy "human side" of organizational effectiveness with a data-based systems perspective.

Susan has her own practice helping organizations learn from their strengths and shortcomings.  See her site for details.

Alison Montgomery B.S.

Alison received her Bachelor's degree from California State University at Chico in Business Administration.  She has been working at ORGANIZATIONAL DIAGNOSTICS since October 1994.  She oversees the general office operations. She works closely with clients on project scheduling, data management problems, and other features of our work.

Patches

Patches is our Chief Morale Officer.  She has developed a Performance Enhancement Training program which has successfully increased morale among all the staff.  Everyone involved in the PET experience has found it soothing and relaxing.  She also helps keep job pressures in perspective by periodically being irresistibly cute.

Marbles

Marbles is our Chief Security Officer.  She identifies whichever papers are the most important (typically the ones right in the middle of my desk) and then lays across them to ensure they are not blown away by the wind.  She also marks each piece of mail or equipment as it comes into the office to ward off other cats from competing companies.